Why our mobile apps have Minutes and Data modes

December 9, 2022

The difference between Data and Minutes mode

MultiLine by Movius works through patented technology to make calls over Wi-Fi, Cellular Data, or Cellular Voice (Minutes). Many other communication software applications can only use Wi-Fi or Cellular Data, but MultiLine can access all three. This patented innovation ensures the highest quality calls wherever a caller may be.

So, what is the difference between Data and Minutes mode? The answer is a nuanced technological explanation based on the history of the development of mobile communications.  


History of mobile communication technology 

Originally, all calls were circuit switched voice. When the core infrastructure of telecommunication service providers began to change, it enabled Voice Over IP, abbreviated VoIP. Now, the underlying native cellular voice could itself work on several network generation types like 2G, 3G, 4G, LTE, 5G or even Wi-Fi calling.

For the voice on the other side of a phone call to sound full and with no echoing or modulating, the phone must leverage the best available mode for making the calls in that area. The phone can either make a data-based call, using data or Wi-Fi, or the phone will leverage the native cellular voice.

In the MultiLine application, “Data Only” mode sets the application to use Wi-Fi if available, otherwise data. “Minutes Only” mode sets the application to make and receive calls using cellular voice. “Try Data, otherwise Minutes” mode allows the application to automatically choose the best connection available.   


Significance to end user

The significance of this patented innovation to the end user is that if a caller is experiencing poor signal reception on one mode, then they can change to a different mode and experience a clearer call without compromising the experience on the other side.

Further, our software teams have developed ARYA, a call quality feedback system which leverages AI (Artificial Intelligence) and patented software to analyze call quality and improve the calling experience. Users can give feedback that they experienced a poor-quality call. The feedback is instantly processed, and the service sends a text message letting the user know whether changing their call mode will provide a better experience.


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